Terms and Conditions for Masri Meat Market

 

Welcome to Masri Meat Market! These Terms and Conditions govern your access to and use of our website, services, and products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these terms, you may not use our website or services.
 
1. General Information
 
1.1 Website Ownership:
Masri Meat Market (“we,” “us,” or “our”) operates this e-commerce platform to provide high-quality meat products, including beef, chicken, lamb, and their subcategories, directly to consumers.
 
1.2 Eligibility:
To use our website and services, you must be at least 18 years old and have the legal authority to enter into these Terms.
 
2. Products and Services
 
2.1 Product Categories:
Our offerings include fresh, frozen, and processed beef, chicken, and lamb, categorized into cuts, ground meat, pre-marinated options, and specialty items.
 
2.2 Availability:
All products are subject to availability. We strive to keep our inventory updated, but certain items may become unavailable due to seasonal or supply chain constraints.
 
2.3 Product Description:
We make every effort to ensure product descriptions, images, and details are accurate. However, slight variations in appearance or specifications may occur.
 
3. Orders and Payment
 
3.1 Placing an Order:
You can place orders through our website by selecting the desired items and completing the checkout process.
 
3.2 Pricing and Payment:
 
·       All prices are listed in Australian dollar and include applicable taxes unless stated otherwise.
·       We accept payment via credit/debit cards, digital wallets, and other methods specified at checkout.
·       Full payment is required at the time of order placement.
 
3.3 Order Confirmation:
Once your order is placed, you will receive a confirmation email. This email serves as an acknowledgment of your order but does not guarantee fulfilment.
 
4. Delivery and Shipping
 
4.1 Delivery Zones:
We deliver within [delivery areas or regions]. Availability of delivery services depends on your location.
 
4.2 Delivery Timeframes:
We aim to deliver your order within [insert timeframe, e.g., 24-48 hours]. Delays may occur due to unforeseen circumstances.
 
4.3 Shipping Charges:
Delivery fees, if applicable, will be calculated at checkout and are non-refundable.
 
4.4 Inspection Upon Delivery:
Please inspect your order upon delivery. If there are any issues (e.g., damaged or incorrect items), notify us within 24 hours.
 
5. Cancellations, Returns, and Refunds
 
5.1 Cancellations:
Orders may be cancelled before they are shipped. Please contact our customer service team promptly to request a cancellation.
 
5.2 Returns and Refunds:
Due to the perishable nature of our products:
 
·       Returns are not accepted.
·       Refunds or replacements may be issued at our discretion for damaged, spoiled, or incorrect items.
 
6. User Conduct
 
6.1 Prohibited Activities:
You agree not to:
 
·       Use the website for unlawful purposes.
·       Disrupt the website’s functionality or security.
·       Misrepresent your identity or payment information.
 
6.2 Account Responsibility:
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
 
7. Limitation of Liability
 
Masri Meat Market is not liable for:
 
·       Delays or disruptions beyond our control, including natural disasters or supply chain interruptions.
·       Customer misuse or improper storage of delivered products.
 
8. Privacy Policy
 
We are committed to protecting your personal information. Please review our [Privacy Policy link] for details on how we collect, use, and protect your data.
 
9. Changes to Terms
 
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
 
10. Governing Law
 
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction].
 
11. Contact Information
 
For questions or concerns, please contact us:
 
          •         Email: info@masrimeatmarket.com
          •         Phone: +61 2 9742 1854
          •         Address: 339 Waterloo Rd, Greenacre NSW 2190, Australia
 
 
Thank you for choosing Masri Meat Market for your premium meat needs!
 
Last Updated: 20th December, 2024